A 100-year-old man avoided a potential disaster in his home after quick-thinking work from an Adur & Worthing Councils employee.
Jade Marshall, who works in the housing team, responded to a call from the gentleman's carer asking for help to fix a leaking roof. Heavy rain water was coming through and there was a risk that it could come into contact with the electrics.
Jade, who has been helping out on the Councils' COVID-19 support line, is used to dealing with all sorts of calls. But this one left her unsure about how she was going to solve it.
She explained:
“The gentleman's carer called us out of desperation, having tried but failed to find a roofer who was available to come out. I also called around to see if I could find a roofer but as it was late in the day, and with many tradespeople operating a reduced service due to Covid-19, no one was available until the next day. There was no way I could leave the gentleman in this situation. He is partially sighted and hard of hearing. I needed to find a solution.”